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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I thought I had a major problem. The arm of the automatic door opener was pulled completely off the garage door because a painter had inadvertantly sprayed paint between the door and the seals when he painted it! Thinking that I had ruined the door, and maybe damaged the opener, I called Precision the next morning. Within 30 minutes they were at my house, and with 45 minutes the repair person had calmed me down and quickly repaired the door. Very impressed and relieved!!
–Alan K.
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