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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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I called Precision because of a broken garage door spring. Before I called, I checked around and selected Precision because of referrals and their reputation, Angie’s List, and the Contractors Board. I also was impressed by their willingness (honesty) to post not so great comments on their website, of which there are very few.
We agreed on an appointment time and the technician called before he arrived.
I have two single garage doors, and Brad made a thorough inspection of both doors and showed me other wore out parts ready to fail. We determined the other door had an original spring (1979) as well. He worked up the costs and I elected to replace the second door spring now and save another service call later on. There were two frayed cables on one door and all four lift plates needed to be replaced. Brad showed me all the areas of concern and it all made sense to me.
Brad did a great job of replacing the springs and adjusting all the door systems. He showed me how to take care of the door openers and rollers and what type of lubrication to use. Both doors work so much better now and they are a lot quieter. I am retired after 40 years in the construction industry, so I know he did it right! Thanks Brad
I asked if there was a senior discount, and yes there is. Nice Christmas present… Thanks Precision Door
We agreed on an appointment time and the technician called before he arrived.
I have two single garage doors, and Brad made a thorough inspection of both doors and showed me other wore out parts ready to fail. We determined the other door had an original spring (1979) as well. He worked up the costs and I elected to replace the second door spring now and save another service call later on. There were two frayed cables on one door and all four lift plates needed to be replaced. Brad showed me all the areas of concern and it all made sense to me.
Brad did a great job of replacing the springs and adjusting all the door systems. He showed me how to take care of the door openers and rollers and what type of lubrication to use. Both doors work so much better now and they are a lot quieter. I am retired after 40 years in the construction industry, so I know he did it right! Thanks Brad
I asked if there was a senior discount, and yes there is. Nice Christmas present… Thanks Precision Door
–Bruce H.
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