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The new garage doors that Gerry installed are operating flawlessly. We had no idea that garage doors could be so peaceful.
–Andrea B.
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Our 6th Consecutive Year!
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read what people are saying
about Precision Garage Door in:
Portland, OR
(503) 821-7372
Portland has received 73 reviews, averaging:
Install Garage Doors
Portland, OR
Date: 02/15/2012
Onlinesubmission
[?]
Garage Door Opener Install
Portland, OR
Date: 01/31/2012
Onlinesubmission
[?]
Your reps had come to our place on earlier occasions to deal with malfunctioning garage doors. Although they were not installed by you, your guys did what they could to adjust them before any replacement was called for. When it finally had to happen it was done quickly, courteously and effectively. Should be good for another 15.
–Ed S.
Broken Garage Door Spring Repair
Portland, OR
Date: 01/31/2012
Onlinesubmission
[?]
Yours is one of the finest service businesses I have encountered in 20 years of home ownership!
The timing was prompt, the quality of the work was exceptional, and the price reasonable for the extent of the repairs.
When I open my garage door now, I hardly recognize it --- smooth, quiet operation, not the creaky, groaning disaster it used to be.
I selected your service through Angie's List, and your Super Service Award is well deserved!
The timing was prompt, the quality of the work was exceptional, and the price reasonable for the extent of the repairs.
When I open my garage door now, I hardly recognize it --- smooth, quiet operation, not the creaky, groaning disaster it used to be.
I selected your service through Angie's List, and your Super Service Award is well deserved!
–Mark S.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Garage Door Opener Install
Portland, OR
Date: 01/11/2012
Onlinesubmission
[?]
The hardware of our double garage doors needed to be replaced due to the age of these heavy duty doors made in sold wood in the Irvington Historical area.
The technician, Gary Winter, was pleasant to work with. Even when he had problems to make the doors run the way he would like. Gary remained patient and persistent. He continued troubleshooting until he finally found a solution to resolve the problem.
The only thing that I miss is I no longer have my dog, Jazzy, to welcome me at the kitchen door when I come home from running errands, because our double garage doors now run so smoothly and quietly that Jazzy does not hear the squeaky garage door any more.
We are very satisfied with the work and professionalism that Precision provided us.
The technician, Gary Winter, was pleasant to work with. Even when he had problems to make the doors run the way he would like. Gary remained patient and persistent. He continued troubleshooting until he finally found a solution to resolve the problem.
The only thing that I miss is I no longer have my dog, Jazzy, to welcome me at the kitchen door when I come home from running errands, because our double garage doors now run so smoothly and quietly that Jazzy does not hear the squeaky garage door any more.
We are very satisfied with the work and professionalism that Precision provided us.
–Lena B.
Broken Garage Door Spring Repair
Portland, OR
Date: 12/18/2011
Onlinesubmission
[?]
We have used Precision twice. They were very professional from start to finish. Brad was our service technician on both occasions. He was prompt and courteous. We highly recommend Precision.
–James D.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Broken Garage Door Spring Repair
Portland, OR
Date: 12/12/2011
Onlinesubmission
[?]
I am very happy with the overall experience with Precision Door. I called them on a Sunday afternoon to get my garage door fixed and the service technician came within 2 hrs and fixed it right away. The technician was very courteous, professional and explained to me what had gone wrong and also mentioned other options and upgrades that were available. Fully transparent about the costs. i am happy i made the right choice in selecting Precision Door.
–Ramnath D.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Brian M
Broken Garage Door Spring Repair
Portland, OR
Date: 12/02/2011
Onlinesubmission
[?]
Great service. Broken spring on garage door was fixed within 2 hours of my call.
–John C.
Install Garage Doors
Portland, OR
Date: 12/02/2011
Onlinesubmission
[?]
showed up on time , did what they said they would do and left , no complains ..... Well done .
–Steve C.
Garage Door Opener Install
Portland, OR
Date: 12/02/2011
Onlinesubmission
[?]
Technician was polite, efficient and informative.
Called before he came and arrived on time. I will definitely refer you to friends.
Called before he came and arrived on time. I will definitely refer you to friends.
–Dorothy R.
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Opener Install
Portland, OR
Date: 12/02/2011
Onlinesubmission
[?]
Brian was very courteous: he called ahead of time, arrived on time, was pleasant in his conversations and while doing his work. Things were explained very plainly but in sufficient detail. I really enjoyed his laid-back style. His work was meticulous and he worked with me on some particulars.
–Erik H.
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Brian M
Broken Garage Door Spring Repair
Portland, OR
Date: 11/29/2011
Onlinesubmission
[?]
Our family was leaving for Seattle, or so we thought. Our door decided that was a perfect time to stop us. Gary from precision came over, after two others did not help us. Quick and professional- he fixed all that was wrong- and we were on our way. We would highly recommend Precision.
–Jerome M.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Garage Door Opener Install
Portland, OR
Date: 11/20/2011
Onlinesubmission
[?]
Great experience and would highly recommend Percision. I had called them out to repair a broken lift cable/chain on our 16 year old opener. Brad took the time to educate me on what to expect as far as possible future repairs for an opener this old. It became apparant to me that it was just a matter of time before other components (e.g. plastic gear) would fail. I never felt pressured to purchase a new opener but that's what I ultimated decided to do. I'm glad I did. Not only does it give me piece of mind but the operation of the new unit is whisper quite as compared to our old opener. Thank you!
–Kevin B.
Garage Door Opener Repair
Portland, OR
Date: 11/11/2011
Onlinesubmission
[?]
I have chosen Precision for two garage door repairs (on two separate doors) and I recommend them. On the first occasion they replaced the spring. On this occasion Brad realigned tracks so that the door would close properly, then he explained the option, cost & benefit of replacing its spring (which was 23 years old). I decided to go ahead with the replacement and am happy i did so, did not feel pressured into making that decision. Precision was very easy to deal with: scheduling the service call was easy and Brad was very straightforward to work with, he explained effectively and answered all my questions, and everything worked out just as he said it would.
–Nick K.
Broken Garage Door Spring Repair
Portland, OR
Date: 11/09/2011
Onlinesubmission
[?]
I was very pleased with the service. I appreciated the education provided, and the job was completed efficiently. I highly recommend Precision for garage door service.
–Nick M.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Portland, OR
Date: 10/25/2011
Onlinesubmission
[?]
Gary arrived approximately 1 1/2 hours after I called the office to request a service call. The spring was broken and the other moving parts were old and rusted. Gary replaced all the parts and adjusted the door for proper operation. Gary was professional and very pleasant. Thank you for the rapid response and excellent service.
–Alfred D.
Broken Garage Door Spring Repair
Portland, OR
Date: 10/22/2011
Onlinesubmission
[?]
Precision is a group of real professionals who take extra pride in their work and the reputation of their company. I wouldn't call anyone else to work on my door. Gary quickly determined my problem, and then laid out some clear options to improve the overall operation and, more importantly, safety of my door. It was easy to trust his insights, and now I have a smooth, quiet, SAFE door. Thanks!
–Elaine S.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Repair
Portland, OR
Date: 09/29/2011
Onlinesubmission
[?]
I was very satisfied with the repair to my garage door opener. Jesse was polite and efficient. He explained the problems with my opener carefully and seemed to do a thorough job. The door opens smoothly and quietly again. I would definitely recommend Precision to my friends.
–Joan S.
Broken Garage Door Spring Repair
Portland, OR
Date: 09/27/2011
Onlinesubmission
[?]
Fast, friendly, efficient, prompt and on time - that says a lot right there.
Explained what was needed and provided service options. Completed the work on time. Highly recommended.
Explained what was needed and provided service options. Completed the work on time. Highly recommended.
–Dave E.
Install Garage Doors
Portland, OR
Date: 09/27/2011
Onlinesubmission
[?]
Fast, professional, and knowledgeable. Paul explained costs clearly and was always responsive when I had a question. Very impressed. I would recommend contacting this company if you are pricing out garage doors.
–Judy B.
Broken Garage Door Spring Repair
Portland, OR
Date: 09/21/2011
Onlinesubmission
[?]
Great experience. Spring broke on a Friday afternoon. Thinking "crap"...need to wait until next week. Gary came Sunday morning, on-time at 8am and we were back in service less than 2 hours later. Thanks.
–William H.
Install Garage Doors
Portland, OR
Date: 09/15/2011
Onlinesubmission
[?]
I had a difficult radio situation, but Precision stuck with me and got the solution right. I also had a warranty claim (trim boards came unglued after about 2 years), and Precision installed new doors. The techs are great (our most recent one was Gerry.) I am very satisfied!
–Kenton E.
Garage Door Opener Repair
Portland, OR
Date: 09/14/2011
Onlinesubmission
[?]
Jesse was very helpful, explains things quite well, showed me how to correct the problem in the future (opener wouldn't work). His recommended maintenance made sense, I didn't feel he "oversold". Would definately use Precision again and maybe even ask for Jesse. Thanks very much.
–Pam P.
Garage Door Opener Install
Portland, OR
Date: 09/06/2011
Onlinesubmission
[?]
Great job!
Next day service with no extra charges on a Saturday!
Sound advice throughout.
Thanks!
Next day service with no extra charges on a Saturday!
Sound advice throughout.
Thanks!
–Charles R.
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Garage Door Repair
Portland, OR
Date: 08/30/2011
Onlinesubmission
[?]
Gary did an outstanding job. We are very pleased as it feels our 19 year old garage door is brand new. Thank you very very much!!!
–Jim B.
Garage Door Repair
Portland, OR
Date: 08/29/2011
Onlinesubmission
[?]
My garage door was missing a roller and making a lot of noise as it went up and down. The technician advised me that the springs that had been previously installed were not correct and advised replacing those as well as the cables. Now my door operates much more smoothly and quietly and I feel better knowing that the proper parts are in place for its optimal operation.
–Patricia H.
Broken Garage Door Spring Repair
Portland, OR
Date: 08/25/2011
Onlinesubmission
[?]
I was on call as a chaplain and needed access to my car so I needed my garage fixed ASAP. After calling a couple of other services and finding out they either didn't do home repair on the weekend or couldn't come out until late in day, I was relieved when, after hearing my situation, I was told a technician could be out within an hour. Thank you so much for your prompt service.
–Anne R.
Broken Garage Door Spring Repair
Portland, OR
Date: 08/21/2011
Onlinesubmission
[?]
Technician was friendly, knowledgeable and informative about the situation with the springs on my garage door.
I would rate his level of service as 'excellent'.
I would rate his level of service as 'excellent'.
–Laurie H.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Tim
Garage Door Opener Repair
Portland, OR
Date: 08/16/2011
Onlinesubmission
[?]
Excellent service, prompt, knowledgeable, competent ane courteous.
Saved me from a potentially dangerous incident, when he
discovered that the light bulb in the garage door opener
was too large and was melting the plastic cover. Also,
showed me how to prevent and clean the electronic eye.
Saved me from a potentially dangerous incident, when he
discovered that the light bulb in the garage door opener
was too large and was melting the plastic cover. Also,
showed me how to prevent and clean the electronic eye.
–Judy P.
Garage Door Opener Repair
Technician:
Tim
Garage Door Opener Install
Portland, OR
Date: 07/27/2011
Onlinesubmission
[?]
Precision replaced one 30-year old opener and installed a new one that was not a normal kind of job. They were very prompt, did exactly as they described, and everything about it was very smooth. I would not hesitate to recommend their services to anyone.
–John M.
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Garage Door Opener Repair
Portland, OR
Date: 07/19/2011
Onlinesubmission
[?]
The service technician was very thorough and professional. He clearly stated all charges up front and made suggestions for possible future needs. I am partially disabled so he did me a huge favor by coming right out to fix my problem.
The new remote works perfectly.
The new remote works perfectly.
–Carol W.
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Tim
Click to see Bios & REAL Customer Reviews
- 5 Star 294 [90.5%]
- 4 Star 29 [8.9%]
- 3 Star 1 [0.3%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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You are always welcome to visit our warehouse and showroom located at:
Precision Door Service
(503) 636-1711
(503) 636-1711
14865 SW 74th Ave, Suite 150
Portland
OR
97224
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OR CCB 155248
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We Service ALL Major Brands, Including...
Precision Garage Door proudly serves The Portland Metro Area & Vancouver WA:
- Portland
(503) 821-7372 - Beaverton
(503) 646-5011 - Tigard/Tualatin
(503) 692-2756
- Lake Oswego/West Linn
(503) 636-1711 - Happy Valley/Clackamas
(503) 655-2113 - Gresham
(503) 274-0041
Email us at: Sales@PDSPortland.com
