Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews

This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.

At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Sherwood, OR

(503) 692-2756

Sherwood has received 11 reviews, averaging:

4.82 of 5 Stars

Broken Garage Door Spring Repair
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 11/11/2011

Comments:

Online
submission
[?]

Quick Same Day Service, even though it was Sunday! Same price for the repair as if it was a week day! Final price was 30% lower than the original quote. Tech was freindly and professional! AAAAA+++++

–Barry T.

Service Provided:

Broken Garage Door Spring Repair

Technician:

Gary

Broken Garage Door Spring Repair
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 08/25/2011

Comments:

Online
submission
[?]

Brad rebuilt the spings, rollers, and installed a new opener. The work was done professionally and in a timely manor. Not having ever purchased this system, as any home I bought had the garage openers already installed, I was a little taken back by the cost. Other than that I was very satisfied.

Thank you,

Michael Gold 503+381-7450

–Michael G.

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Cables

Technician:

Brad

Garage Door Repair
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 08/10/2011

Comments:

Online
submission
[?]

This is the second time we have used Precision service. Excellent both times! This time our garage door broke 2 days before going out of town, and I really appreciated being able to get it fixed in a hurry. Tim was great and showed me what was wrong and made sure that everything was fixed properly.

–John A.

Service Provided:

Garage Door Repair

Technician:

Tim

Garage Door Opener Install
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 06/04/2011

Comments:

Online
submission
[?]

New garage door motor and hardware had to be installed. Service was prompt, professional, and perfect.

–Coleen S.

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Brad

Garage Door Opener Install
Sherwood, OR

Precision Garage Door4.000 of 5 Stars

Date: 03/29/2011

Comments:

Online
submission
[?]

Our garage door openers were not very good quality (already installed in the house when we moved in). They were malfunctioning (spontaneously opening and closing) when I called Precision. Jesse was quick to come out, within a couple of hours. It was great. He said it would be best to replace our garage openers. I was a little hesitant at first because I thought it was just a ploy to make money. However, after talking to Jesse and looking at our options it made sense. I was so happy that he had everything in the van, and had the time available, so that we could get it all done that day. He also helped me program my car with HomeLink and showed me how everything worked, answering all the questions I had. Jesse was very hard working and did a great job. The only constructive criticism I have is that he did a good job of cleaning up but I still had to pick up some staples and screw pieces after he left. Not a biggie though thinking of what he accomplished that day. Pretty minor. Overall we are very satisfied.

–Katherine H.

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Belt Drive Garage Door Opener

Technician:

Jesse

Garage Door Repair
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 03/21/2011

Comments:

Online
submission
[?]

Cudos to Mike and your company. Mike did an amazing job with repairing our door with a new attachment that raises the door. (My big ooops) Mike came out to see the problem and I was amazed that he was able to repair the door at the same time. I can't begin to tell you how happy I was to hear those words, made my day, and my blessing for the day.

He took the time to explain the workings of the door, also to explain the maintenance that needs to be done, we will be calling back to have this done as soon as we can.

Mike is an asset to your company and devoted to doing a good job and leaving an excellent impression of himself and the company he is with. We need more people like him.

Oh, my husband was looking thru the phone book for someone to call out, he looked at several different companies, then said, 'this one jumps out at me' I told him, then this is the one we call. I'm happy we did. I will be your referral voice to my friends and family.

Thank you much and big CUDOS to Mike. I look forward to his return to work on our door.

Thank you all much.

Lynda

–Lynda H.

Service Provided:

Garage Door Repair

Technician:

Mike

Broken Garage Door Spring Repair
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 03/08/2011

Comments:

Online
submission
[?]

I think the technican (Mike) did a good job, but the cost was expensive.

–Ha L.

Service Provided:

Broken Garage Door Spring Repair

Product:

Garage Door Repair Springs

Technician:

Mike

Garage Door Repair
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 02/14/2011

Comments:

Online
submission
[?]

First rate job! Could not be happier.

–Bill B.

Service Provided:

Garage Door Repair

Technician:

Brad

Garage Door Repair
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 02/02/2011

Comments:

Online
submission
[?]

5 stars...took a while to get here...but totally understand sick employees and running behind...not a problem. I do have to say that Del was PHENOMENAL! I really appreciated the thank you note and his caring and attentive nature. We will definitely pass on your name to neighbors and friends. Del had to replace our spring and cables. He took very good care of us! Thank You to Del!!!

–Ilana M.

Service Provided:

Garage Door Repair

Technician:

Del

Garage Door Repair
Sherwood, OR

Precision Garage Door4.000 of 5 Stars

Date: 01/29/2011

Comments:

Online
submission
[?]

I have used your services twice now. I am still very impressed how quickly I was able to have our garage doors fixed. Repairs each time were done to my satisfaction. The serviceman both times was very professional and courteous. He did a complete door inspection, lubed several parts in addition to fixing the broken left spring. He also pointed out some of the weaker manufactured part that came with the original door and offered to replace these to avoid issues in the future which we gladly did. I would recommend your company to anyone and will gladly use your services myself again if needed.

–Greg J.

Service Provided:

Garage Door Repair

Technician:

Mike

Garage Door Opener Install
Sherwood, OR

Precision Garage Door5.000 of 5 Stars

Date: 07/27/2010

Comments:

Online
submission
[?]

Called for an appointment and Brad came out the same week to install a new garage door opener. I was told the benefits of several brands and left to choose the one that fit. Both the office and Brad called to say he would be a few minutes late. I'm impressed with their customer service. He did a safety inspection, and found I needed two new springs and cables for my door. He was very professional, polite, efficient, and friendly. Explained how to use everything and cleaned up afterwards. A little high-end price wise, but I would very highly recommend Precision if you want the job done right.

–Lynn D.

Service Provided:

Garage Door Opener Install

Product:

Liftmaster Chain Drive Garage Door Opener

Technician:

Brad