Click to see Bios & REAL Customer Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
[?]
I had to have someone come fix a broken spring. My technician, Brad, was running a little late but was very considerate in calling twice to give me an update of his estimated arrival time. After looking over my door, Brad took the time to explain to me my options and was not at all pressuring one way or the other. He was extremely knowledgeable when giving me the pros and cons of each and in the end I decide to go with their special door rebuild option. Brad worked fast but did a great job. My door works good as new and I appreciate the life time warranty showing they stand by their work!!
–Lisa G.
Click to see Bios & REAL Customer Reviews
Email us at: 
