Click to see Bios & REAL Customer Reviews
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The installer called before coming over, he was on time, was very cordual, answered all my questions.
–Laren H.
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Our 6th Consecutive Year!
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read the 4 Star Reviews
for Precision Garage Door Portland OR:
Broken Garage Door Spring Repair
Beaverton, OR
Date: 12/31/2011
Onlinesubmission
[?]
Garage Door Opener Install
Clackamas, OR
Date: 12/28/2011
Install Garage Doors
Milwaukie, OR
Date: 12/03/2011
Onlinesubmission
[?]
My old garage door died of old age, it's time had come. I needed help. The new steel door was installed quickly, & efficiently. The tech was terrific. My only issue is that the new door has a sharper closing curve that is not as fluid as the old door. It just doesn't flow like the old one.
–John A.
Garage Door Opener Install
Lake Oswego, OR
Date: 06/29/2011
Onlinesubmission
[?]
I was very pleased with the service and cost. Would have given 5 stars but the original technician called wanting to come over an hour late (not his fault, I realize). I needed to strongly request a different technician as I had taken leave from work and made appointment several days in advance.
Thank you!
Thank you!
–Timothy L.
Garage Door Opener Install
Gresham, OR
Date: 06/20/2011
Onlinesubmission
[?]
We first called Precision for a quote and although they were professional/knowledgeable they did not force us into a decision that day. We were able to make a decision and get the work done a few months later. They had kept all of their notes and did our work in less time than the original quote. We would highly recommend Precision.
–Emily B.
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Lake Oswego, OR
Date: 06/13/2011
Onlinesubmission
[?]
Repaired broken spring. Had cable, bearings, wheels, rollers replaced as well. Selected company based on reviews on angies list. Techs seemed very competent and professional.
–Richard S.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Portland, OR
Date: 04/14/2011
Report Cardsubmission
[?]
I was having a bad day and the spring breaking on my gargae door was icing on the cake. They were able to fix my door the same day. Tim and Brad were wonderful.
–Mary R.
Garage Door Opener Install
Sherwood, OR
Date: 03/29/2011
Onlinesubmission
[?]
Our garage door openers were not very good quality (already installed in the house when we moved in). They were malfunctioning (spontaneously opening and closing) when I called Precision. Jesse was quick to come out, within a couple of hours. It was great. He said it would be best to replace our garage openers. I was a little hesitant at first because I thought it was just a ploy to make money. However, after talking to Jesse and looking at our options it made sense. I was so happy that he had everything in the van, and had the time available, so that we could get it all done that day. He also helped me program my car with HomeLink and showed me how everything worked, answering all the questions I had. Jesse was very hard working and did a great job. The only constructive criticism I have is that he did a good job of cleaning up but I still had to pick up some staples and screw pieces after he left. Not a biggie though thinking of what he accomplished that day. Pretty minor. Overall we are very satisfied.
–Katherine H.
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Garage Door Opener Repair
Tigard, OR
Date: 03/28/2011
Onlinesubmission
[?]
Fast, clean, friendly, on time, reasonably priced. Informed me of possible future problems to be aware of and availablity of upgrades to quieter, more insulated products to consider.I'm so pleased my opener is functioning as it should now. Overall a reassuring service call.
–Karen B.
Garage Door Opener Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
Beaverton, OR
Date: 03/19/2011
Onlinesubmission
[?]
Top notch crew. They did a great job. I would give 5 stars but do to some mix up on their end I was left sitting for an hour waiting for my appoint to only find out they had failed to schedule it properly. This was corrected the next day and the techs showed up on time and ready to get the job done. I had cables, rollers, springs, and drums replaced.
–Andrew C.
Garage Door Opener Install
Tigard, OR
Date: 03/14/2011
Onlinesubmission
[?]
Sam was good to work with. Door works well. Will call if any problems.
–James G.
Garage Door Repair
Portland, OR
Date: 03/12/2011
Onlinesubmission
[?]
From Lisa in the office who answered my initial call, to Jesse, the technician, who fixed our garage door, everyone at Precision Door was helpful and professional.
–Elizabeth G.
Broken Garage Door Spring Repair
Lake Oswego, OR
Date: 03/08/2011
Onlinesubmission
[?]
Appreciated getting the job done in very small amount of time from the phone call to the tech arriving and completing the job.
–Brian W.
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Del
Garage Door Repair
Happy Valley, OR
Date: 03/08/2011
Onlinesubmission
[?]
I didn't want to know all about the workings of a garage door - I just wanted it fixed. You seemed more interested in what you had to say than what I needed to know. I did appreciate that you didn't try to upsell me. You gave me some options but didn't push when I wasn't interested.
–Candace P.
Garage Door Repair
Technician:
Del
Garage Door Opener Install
Beaverton, OR
Date: 02/25/2011
Onlinesubmission
[?]
Precision was prompt and polite. They replaced the door opener quickly with a clean installation, and they gave us useful feedback on the state of the rest of the components of our garage door.
–Joseph T.
Garage Door Repair
Milwaukie, OR
Date: 02/18/2011
Onlinesubmission
[?]
The spring on our garage door broke. Found your company in the phone book and had a $25 coupon. Service tech. was very knownlegable and made the repairs very quickly.
–Dan G.
Garage Door Repair
Lake Oswego, OR
Date: 02/10/2011
Onlinesubmission
[?]
Mike was on time and professional. He explained my garage doors to me and my son in a manner that was very clear and patience. I appreciate his professionalism and expertise.
–Mei Y.
Garage Door Repair
Technician:
Mike
Garage Door Repair
Fairview, OR
Date: 02/07/2011
Onlinesubmission
[?]
Brad was very good at assessing the problem, finding the best and cost effective solution.
–Lisa H.
Garage Door Repair
Happy Valley, OR
Date: 01/31/2011
Onlinesubmission
[?]
Excellent response to fixing the spring on the garage door which seems to go out often. We are considering replacing the opener in the next few years and will call you to do it.
–Judy T.
Garage Door Repair
Sherwood, OR
Date: 01/29/2011
Onlinesubmission
[?]
I have used your services twice now. I am still very impressed how quickly I was able to have our garage doors fixed. Repairs each time were done to my satisfaction. The serviceman both times was very professional and courteous. He did a complete door inspection, lubed several parts in addition to fixing the broken left spring. He also pointed out some of the weaker manufactured part that came with the original door and offered to replace these to avoid issues in the future which we gladly did. I would recommend your company to anyone and will gladly use your services myself again if needed.
–Greg J.
Garage Door Repair
Technician:
Mike
Garage Door Repair
Beaverton, OR
Date: 01/27/2011
Onlinesubmission
[?]
The spring broke & it was still under warranty. Also had a coupon discount for the service call. Sam was very professional & gave me some choices when I can afford a new garage door. Thanks Sam ! I would have given 5 stars except for the same day service did not apply to me. The spring broke the night before & I did not get the service until the morning after. It must have been a busy night. I would definitely recommend Precision to my friends & will use them when it's time for a new garage door to be installed.
–Michael F.
Garage Door Repair
Tigard, OR
Date: 01/26/2011
Onlinesubmission
[?]
Your internet ad advertised repair and you listed a Tigard location.
I needed my garage door repaired quickly. I E-mailed precision Sunday night and got a call back soon after I E-Mailed my problem. An appointment for the next morning was set up. The technician was more than capable and explained his services in detail.
I needed my garage door repaired quickly. I E-mailed precision Sunday night and got a call back soon after I E-Mailed my problem. An appointment for the next morning was set up. The technician was more than capable and explained his services in detail.
–William B.
Garage Door Repair
Technician:
Del
Garage Door Repair
Beaverton, OR
Date: 01/02/2011
Onlinesubmission
[?]
The repair technician was friendly and very knowledgeable. He quickly solved the problem that created the issue with my door, and show me other issues with the door that may need to be repaired in the future. In addition to the repairs that were a result of the call, he also replaced the bearings.
–shannon L
Garage Door Repair
Portland, OR
Date: 12/30/2010
Onlinesubmission
[?]
The service was good but the thing that impressed me the most was how fast you were able to fix my garage door springs. We called after 5pm on December 23rd and you had our door repaired by 3pm the following day and that impressed me because it was Christmas Eve. Thanks for the speedy service.
–Doug D.
Garage Door Repair
Milwaukie, OR
Date: 10/24/2010
Onlinesubmission
[?]
Our tech was awesome ~ fixed the garage door in a reasonable time period, showed up when he was supposed to. Very professional business! I would highly recommend them!
–Kim G.
Garage Door Repair
Technician:
Mike
Garage Door Repair
Beaverton, OR
Date: 07/16/2010
Onlinesubmission
[?]
Our door needed repair and we received fast, professional and quality service. Thank you for the continued exceptional experience.
–Dan M.
Garage Door Repair
Technician:
Mike
Garage Door Opener Install
Canby, OR
Date: 05/27/2010
Onlinesubmission
[?]
Thank you for the quick service. Having everything your service tech needed for the job on his van was a great time saver. He performed your 18 point inspection replaced my opener and cables.
–Terri C.
Garage Door Opener Install
Technician:
Mike
Garage Door Repair
Tualatin, OR
Date: 05/08/2010
Onlinesubmission
[?]
The office was slow to schedule the work. But, the work by Jesse was quick and excellent. I was very satisfied with the result.
–Ronald Z.
Garage Door Repair
Portland, OR
Date: 03/29/2010
Onlinesubmission
[?]
I will recommend Precision to all my friends and family.
–Lisa Fleming
Garage Door Repair
Technician:
Mike
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Click to see Bios & REAL Customer Reviews
- 5 Star 294 [90.5%]
- 4 Star 29 [8.9%]
- 3 Star 1 [0.3%]
- 2 Star 0 [0%]
- 1 Star 0 [0%]
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You are always welcome to visit our warehouse and showroom located at:
Precision Door Service
(503) 636-1711
(503) 636-1711
14865 SW 74th Ave, Suite 150
Portland
OR
97224
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We Service ALL Major Brands, Including...
Precision Garage Door proudly serves The Portland Metro Area & Vancouver WA:
- Portland
(503) 821-7372 - Beaverton
(503) 646-5011 - Tigard/Tualatin
(503) 692-2756
- Lake Oswego/West Linn
(503) 636-1711 - Happy Valley/Clackamas
(503) 655-2113 - Gresham
(503) 274-0041
Email us at: Sales@PDSPortland.com
