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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.



At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.


This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.


This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.


This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read the 5 Star Reviews
for Precision Garage Door Portland OR:

Garage Door Repair
Vancouver, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/21/2012
Comments: Online
submission
[?]
I was so impressed by the service I received from your employee! My garage doors are very old; and to my dismay, 1 of them slammed down & couldn't even operate manually. I seriously thought I would have to get the spring bar replaced! upon further inspection, I could see that it wasn't broken, it had just fell off the guide. I was worried that the fix would bee over $1,000.00! Total cost:$59.95! & he went above & beyond to make sure that every bolt & connection was tightened properly. Yes, I do need new doors-he gave me an excellent quote to replace both of them. I know who I will call when I am ready to replace the doors-you! (I'm in the middle of re-modeling, & this was NOT on the list that has my re-model $$ tied up in at this time.) I'm already starting the savings fund for the new garage doors & can't wait to get them done. No need to compare prices with anyone else!
Laura H.
Service Provided:
Garage Door Repair
Technician:
Broken Garage Door Spring Repair
Camas, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Online
submission
[?]
We had a very good experience. The service was prompt. Your technician (Brad) was knowledgeable, friendly and efficient. Thank you!
Beata C.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener Remotes / Keypad
Technician:
Broken Garage Door Spring Repair
West Linn, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/20/2012
Comments: Online
submission
[?]
Service was first class, from initial phone contact to final repair.
Branden, the service technician, was not only a good tech, but also a personable salesman as well. He had two 25 year old doors with worn out hardware working as good as new within 3 hours. I was impressed.
Tom H.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Beaverton, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/19/2012
Comments: Online
submission
[?]
I was very impressed with the quick response . My wife backed into the door by accident and the rollers slipped . Branden was very polite and friendly . Did the evaluation of the situation and fixed it in a jiffy . We are very happy with the service.
Krishna S.
Service Provided:
Garage Door Repair
Technician:
Broken Garage Door Spring Repair
Tigard, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/17/2012
Comments: Online
submission
[?]
Precision showed up on time unlike a competitor of theirs (Overhead Door of Portland) who the day before was to be at my home at 2:00 but showed up at 3:00, when I had a doctors appointment at 3:30. I did not allow Overhead to do any work.

Precision's service was great at $69.95 when Overhead quoted me $225.00 to fix the same problem. And the door is like a new door now after the great job that Precision did.

I will be using precision from now on. Not that other company in town.
William M.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Broken Garage Door Spring Repair
Tigard, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/17/2012
Comments: Telephone
submission
[?]
Brad was very professional. Please with our services and will recommend and use us in the future.
Sharon G.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Garage Door Repair
Wilsonville, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2012
Comments: Online
submission
[?]
Very professional and helpful. Took the time to help me reprogram my garage door keypad.
Todd L.
Service Provided:
Garage Door Repair
Technician:
Install Garage Doors
Portland, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/15/2012
Comments: Online
submission
[?]
The new garage doors that Gerry installed are operating flawlessly. We had no idea that garage doors could be so peaceful.
Andrea B.
Service Provided:
Install Garage Doors
Installer:
Garage Door Opener Install
Tigard, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/09/2012
Comments: Online
submission
[?]
I contacted Precision after searching Angies List. Branden called ahead of time and arrived on time. After assessing the problem, I decided to install a new opener. Branden did a great job with the installation and I am very happy with the new opener. Would not hesitate to use Precision again.
Todd M.
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Garage Door Repair
Oregon City, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/06/2012
Comments: Online
submission
[?]
Your guy did a great job and very fast I was so satisfied and will call for future needs and will refer friends and relations also.
Steve R.
Service Provided:
Garage Door Repair
Technician:
Broken Garage Door Spring Repair
Alameda, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/03/2012
Comments: Online
submission
[?]
Rubin did excellent work repairing our interior doors! He was friendly, knowledgeable, and really did great work. We'd definitely recommend him to others. Thanks!!
Becky
Service Provided:
Broken Garage Door Spring Repair
Door Sales and Service:
Garage Door Repair
Wilsonville, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/02/2012
Comments: Online
submission
[?]
Sam Aiello, sales manager, came to our home in an attempt to remedy a small problem that another technician from Precision had been unable to fix during an earlier visit. Just as the first technician had done, Sam tried everything possible. It simply was not possible to address what really amounted to a minor irritation, nothing that impacted on the operation of the door. As he attempted to address the small problem in question, Sam performed a number of other maintenance tasks,all at no charge. I was very impressed with the strong service orientation of both men. I would call Precision Doors again anytime for a garage door problem. The organization serves with the utmost integrity and class.
Bob H.
Service Provided:
Garage Door Repair
Manager:
Sam
Garage Door Opener Install
Vancouver, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/02/2012
Comments: Online
submission
[?]
Our technician was Brian and he exceeded all of my expectations in installing my new garage door opener. Brian is very personable, knowledgeable and competent. I would recommend him to anyone needing this service. I'll probably need another opener in a couple of years for the other door and I know who I am going to call.
George K.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Brian M
Garage Door Opener Install
Vancouver, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
I am at work and do not have the name of the installer with me, however, the installer did a terrific job installing our new opener, answering our questions, and was very professional throughout the installation. The installer displayed a high energy work ethic and you can be very proud and pleased that you have a Installer/Technician that represents your company in such a fine fashion. We are very happy with the product and your company.
Greg M.
Service Provided:
Garage Door Opener Install
Product:
Genie Garage Door Opener
Technician:
Broken Garage Door Spring Repair
Vancouver, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
Door is now operating perfectly and even quieter than before with the new springs installed. Technician arrived at the beginning of his scheduled window and was took less than an hour to install. Was so happy to have service on a Sunday with our much used door out of commission! Very pleased with service and great price we received! Thank you! :)
Mendi Y.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brian M
Broken Garage Door Spring Repair
Cornelius, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
I chose Precision because you have your own technicians which I've found you get the most experience and responsible people..Our service man was a young fellow named Brian who my husband and I took an instant like to.First of all he took his time explaining what could be done for our garage door so we were able to make a good decision. My husbabd was impressed with his knowledge as he watched him do the repair..Thank you Brian for a super job..a great asset to your company.
Joyce A.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brian M
Garage Door Opener Install
Portland, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
Your reps had come to our place on earlier occasions to deal with malfunctioning garage doors. Although they were not installed by you, your guys did what they could to adjust them before any replacement was called for. When it finally had to happen it was done quickly, courteously and effectively. Should be good for another 15.
Ed S.
Service Provided:
Garage Door Opener Install
Technician:
Broken Garage Door Spring Repair
Hillsboro, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
Technician was on time, friendly, performed the work quickly and did a great job. Door works better than ever. This is the second time I've used Precision Door. The first time was to replace a bad door on a previous house, which also went very well.
Mark T.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Broken Garage Door Spring Repair
Portland, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/31/2012
Comments: Online
submission
[?]
Yours is one of the finest service businesses I have encountered in 20 years of home ownership!

The timing was prompt, the quality of the work was exceptional, and the price reasonable for the extent of the repairs.

When I open my garage door now, I hardly recognize it --- smooth, quiet operation, not the creaky, groaning disaster it used to be.

I selected your service through Angie's List, and your Super Service Award is well deserved!
Mark S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Rollers
Technician:
Garage Door Opener Install
Hillsboro, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/25/2012
Comments: Online
submission
[?]
WOW!!! I hope you give Brian a BIG BONUS!!! He was fantastic!! So knowledgable and a very nice young man. It was so cold out and he just kept working and everything was done well and cleaned up. In this day and age I think it's rare! Great product! I am so pleased with the belt driven unit. It's so quiet. Love them. I hope to have many years of use out of them.
It's nice to know there are great businesses out there with reliability and ethics.
Sandra J.
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Brian M
Garage Door Repair
Beaverton, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/22/2012
Comments: Online
submission
[?]
Brian performed a rebuild on our (14) year old door; replaced springs, bearings, cables, rollers, etc; Brian was very knowledgable, a pleasure to work with and was quick to get the job done right; we appreciated the weekend service too; the door operates better than the original setup and is whisper silent; overall a great experience and I would highly recommend Precision as your vendor of choice; thanks again Brian!
Tammy A.
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Brian M
Broken Garage Door Spring Repair
Wilsonville, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/19/2012
Comments: Online
submission
[?]
The springs in our garage door broke late one evening and we could not open the garage door. My car was stuck in the garage so we where in a hurry to get it reparied. I saw the Precision Garage Door service van in our neighborhood the next morning and asked if they could look at our garage. They came over as soon as their job was done and had our garage repaired before lunch! They also inspected our door and opener and replaced the opener as well. Great company eager to provide quality service and customer satisfaction!
Bart F.
Service Provided:
Broken Garage Door Spring Repair
Product:
Precision Garage Door Opener
Technician:
Brian M
Garage Door Opener Repair
Aloha, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/18/2012
Comments: Online
submission
[?]
Brian came to repair our 18 year-old Genie Door Opener and he gave us the option to upgrade to a brand-new chain-drive opener that is super quiet. My wife and I decided to spend the extra money and upgrade to a new opener. Brian was very polite and knowledgeable. He worked fast and had it done very quickly. Plus he saved us money by pointing out the coupon on your website. It was his 3rd installation of the day, but there was no complaints. Brian has a great personality to sell you a $600 product. Plus I was impressed with the satelite doo-hickey thing that prints the credit card receipt. Pretty high tech! You guys really know your stuff. Last time you came, it was 7 years ago, so your work lasts a long time. I'm glad I called Precision. Make sure you always put a business card on the wall right next to the control on the wall. And make sure you don't over-schedule Brian when the Trailblazers are playing on T.V.!!
Joel L.
Service Provided:
Garage Door Opener Repair
Product:
Precision Garage Door Opener
Technician:
Brian M
Broken Garage Door Spring Repair
Hillsboro, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Online
submission
[?]
I was very happy with the service. The spring on
my garage door broke. I called that evening around 5:00pm and the tech was at my house 9:15 the next morning. My door was about 40 years old and the tech showed me some worn parts that would eventually lead to problems. He suggested a door rebuild. I was really surprised at how much more quiet and smooth the door works now. The tech was professional and knowledgeable.
Bob E.
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Install Garage Doors
Vancouver, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/17/2012
Comments: Online
submission
[?]
Jesse is the person who came out to see what was wrong with my garage door. He gave me the option of fixing the spring or getting a new door. I opted to get the new door. He was really, really a nice guy and I enjoyed talking to him. Brian B. is the person who put in the new garage door. He was very efficient and seemingly put the garage door in exactly as it should be. It is working very well and I am glad I decided to go with a whole new door.
Marlene J.
Service Provided:
Install Garage Doors
Product:
Steel Garage Doors
Technician:
Broken Garage Door Spring Repair
Vancouver, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
We were pleased--you came out a couple of hours after we
called you and we were pleased with the service and the
young man who came. We love our new garage door opener.
Lenard H.
Service Provided:
Broken Garage Door Spring Repair
Technician:
Garage Door Opener Install
Vancouver, WA
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
Good job!
James D.
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Belt Drive Garage Door Opener
Technician:
Garage Door Opener Install
Portland, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/11/2012
Comments: Online
submission
[?]
The hardware of our double garage doors needed to be replaced due to the age of these heavy duty doors made in sold wood in the Irvington Historical area.

The technician, Gary Winter, was pleasant to work with. Even when he had problems to make the doors run the way he would like. Gary remained patient and persistent. He continued troubleshooting until he finally found a solution to resolve the problem.

The only thing that I miss is I no longer have my dog, Jazzy, to welcome me at the kitchen door when I come home from running errands, because our double garage doors now run so smoothly and quietly that Jazzy does not hear the squeaky garage door any more.

We are very satisfied with the work and professionalism that Precision provided us.
Lena B.
Service Provided:
Garage Door Opener Install
Technician:
Garage Door Repair
Tualatin, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/10/2012
Comments: Online
submission
[?]
Based on my experience I highly recommend this company. Their response was prompt and they were very willing to work with my schedule. Brad arrived at the stated time, diagnosed the problem and presented options with the pros and cons of each choice. Rebuild of the garage door included replacement of springs, cables and rollers and checkout of the whole system. From the initial phone call to completion of the work everything was handled with professionalism and courtesy. This is a company that is a pleasure to work with.
Margaret G.
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Tigard, OR
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/06/2012
Comments: Online
submission
[?]
Purchased a set of new wall mount openers in the fall. With the damp weather the wooden doors expanded creating a binding on the new electric eye brackets. Door was hanging up on the bracket. Brad was early for the appointment and proceeded to fix the problem in about 10 minutes by modifying the location of the brackets. Better than the original install and all at NO CHARGE! Thanks!!!
Marc T.
Service Provided:
Garage Door Repair
Technician:
Oregon
Portland
4.95 out of 5 stars
(75)
(503) 821-7372
Read All Portland Reviews
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Beaverton
4.87 out of 5 stars
(47)
(503) 646-5011
Read All Beaverton Reviews
Tigard/Tualatin
4.91 out of 5 stars
(69)
(503) 692-2756
Lake Oswego/West Linn
4.9 out of 5 stars
(42)
(503) 636-1711
Read All Lake Oswego/West Linn Reviews
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Happy Valley/Clackamas
4.6 out of 5 stars
(30)
(503) 655-2113
Gresham
4.71 out of 5 stars
(14)
(503) 274-0041
Washington
Vancouver
5 out of 5 stars
(41)
(360) 450-2025
Read All Vancouver Reviews
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5 out of 5 stars
(7)
(360) 566-9159
Read All Camas Reviews
Battleground (360) 750-5772
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You are always welcome to visit our warehouse and showroom located at:


Precision Door Service
(503) 636-1711
14865 SW 74th Ave, Suite 150 Portland OR 97224



Save $2.00

Admission

Home Show

Portland Expo Center

Email Address:

Closest Location:

Please send me future coupons and offers

Licenses
OR CCB 155248
WA Reg. PRECIDS971KH
Precision Garage Door Warranty

We Service ALL Major Brands, Including...


Amarr Garage Door Repair Chamberlain Garage Door Repair CHI Garage Door Repair Clopay Garage Door Repair Craftsman Garage Door Repair Garaga Garage Door Repair Genie Garage Door Repair LiftMaster Garage Door Repair Linear Garage Door Repair Marantec Garage Door Repair Martin Garage Door Repair Overhead Door Garage Door Repair Precision Garage Door Repair Raynor Garage Door Repair Sears Garage Door Repair Stanley Garage Door Repair Wayne Dalton Garage Door Repair

Precision Garage Door proudly serves The Portland Metro Area & Vancouver WA:

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